OCE Translations Overall Performance Rated 98%

Author: Aaron Mendelson

10 clients were interviewed in an independent performance rating.

In a recent performance rating by Dun & Bradstreet OCE Translations received grades between 97% and 99 percent in each category evaluated. “Well I though it would be good but this is outstanding!” remarked from the marketing manager of the USA office.

OCE Translations is in the process of applying to get on a General Services Administration (GSA) schedule, which pre-approves companies for doing business with various U.S. government agencies. If approved the company expects to its significantly increase its share of larger government contracts.

One of the steps in the GSA application process is to have an Open Ratings report created. OCE Translations sent off a list of ten references to Dun & Bradstreet, the organization generating the report. They in turn spoke with our references and generated a report based on past performance of the company.

These are the results per category (out of 100):

• Reliability: 98
• Cost: 98
• Order Accuracy: 97
• Timeliness: 99
• Quality: 97
• Business Relations: 98
• Personnel: 98
• Customer Support: 99
• Responsiveness: 99

Overall performance rating: 98 out of 100

More than that, none of our clients had ANY negative feed back.

“We treat clients well, we treat our translators well and we work in an ethical straight forward manner.” said from the manager of USA office “It makes me very happy to see all of our hard work reflected in this report.”

---